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Licensing Assistant – Project Based


This is a Contract position in Tulsa, OK posted July 9, 2020.

GET TO KNOW ALORICA At Alorica, we only do one thing â make lives better, one interaction at a time.

Weâ re a global leader in customer service and experience, serving the worldâ s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY Responsibilities include, but are not limited to, ensuring Licensed Representatives are properly licensed and are prepared to proceed with the certification and appointment processing in a timely manner.

In the event there is attrition in this role during the course of the Program timeline, the Supplier is required to replace the position immediately and fulfill job responsibilities until a new Assistant is located.

JOB RESPONSIBILITIES Responsibilities include, but are not limited to:
– Ensuring all Licensed Representatives remain compliance with their individual resident state Continuing Education Requirements.

– Assisting with scrubbing onboarding documents related to Licensing BG questions for Licensed Representatives and obtain necessary background and/or supporting documents if needed.

Forward required information to eHealth in a timely manner as outlined in this Guide.

– All aspect of agent licensing including but not limited to submitting for resident and non-resident licenses, submitting fingerprints, address changes in the National Insurance Producer Registry (NIPR), applying for, maintaining and renewing insurance licenses, processing affiliations and endorsements, and following up on background issues that may arise.

– Processing Licensed Agent Termination Forms according to the outlined termination procedures.

– Oversee the saving and filing of all Licensed Representative documents both in hard copy and scanned images in Sharepoint.

– Uploading and maintaining Licensed Representative information in the Sircon.

– Other Licensed Representative On-Boarding and/or licensing related tasks as requested.

– Phone Support: May be required to contact State Department of Insurance resources and/or other state & local government departments in the course of conducting their licensing responsibilities
– Other duties as assigned Job Requirements: